The birds issue is genuine but also expected in a tropical place like ours were according to Birdlife International, over 1,000 bird species live in Mexico, which is more than 10 per cent of the world´s bird population. Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant. Something went wrong – please try again later. Featuring a swimming pool with hot tub, a gym and free Wi-Fi throughout, the Royal Palace is located 3.4 mi from the Hermosillo Town Center. A palace is a grand residence, especially a royal residence, or the home of a head of state or some other high-ranking dignitary, such as a bishop or archbishop. The business center offers a staff and coffee. Error: Location was great, the hotel is beautiful and very clean. The only thing to consider in rooms is that the only elevator is in the main building - if you stay at the end where we did, you end up taking 3 flights of stairs....a lot! Covid - The, were checking temperatures and you had to wear a mask when entering restaurants but at times once in some people forget to put their mask back on when getting their food. The more than adequate rooms were cleaned every day (one day I encouraged our room keeper that he didn't have to work so hard to clean our room, but it appeared that he kept on...). Clean and comfortable. Yes, our staff will always go out of their way to make your stay as comfortable and welcoming as possible. Your current language is English (US). Welcome to Park Royal Mazatlán Park Royal Mazatlán is small and private. We stayed in room 2114 which is on the 3rd floor at the pool end. The staff was really helpfull. Royal Holiday te brinda el más alto estándar de servicio para que puedas disfrutar vacaciones maravillosas por muchos años, ya que como socio puedes elegir entre más de 180 destinos alrededor del mundo en 52 países. Very comfortable rooms.” Nice restaurant. This property is 4.3 mi from the La Campana Mountain and 10 minutes’ drive from the Hermosillo children’s park. Whether negative or positive, we'll post every comment in full, as quickly as possible, after it's moderated to comply with guidelines. The nightly entertainment was also enjoyable, while sometimes campy. Airport shuttle available at no extra charge. Gave me directions how to get to main bus station and repeated them to taxi driver. Secure Parking. Royal Palace takes special requests – add in the next step! In room safe and frig.”, “Location was great, the hotel is beautiful and very clean. Promotional content will be removed and issues concerning’s services should be routed to our Customer Service or Accommodation Service teams. Please enter the dates of your stay and check what conditions apply to your preferred room. I would recommend this to everybody! Check your booking confirmation email to find your booking number and PIN. It features 2 outdoor pools and 4 restaurants and lounges. Blvd. After a review has been submitted, you can modify it by contacting customer service. … You have to wear a mask in public areas and when ordering at the bar.The food was very good - the Mexican restaurant was outstanding. 1245410,1237430,1242280|2,1242370|3,1226490,1242370|1,1235980|5,1239730,1240620,1242370,1238790,1241480,1236520,1206800,1242530|4,1214730,1230900,1242530,1245980,1223840|1,1243610,1223840,1216210,1242280|3, Royal Palace (Hotel), Hermosillo (Mexico) Deals. It is great to hear that our team was able to create this wonderful experience for you! Garcia Morales 306, El Llano, , 83210 Hermosillo, Mexico, I already have a booking with this property, Top Location: Highly rated by recent guests (9.2), Free private parking available at the hotel. The hotel has 434 comfortably furnished rooms with free Wi-Fi and offers many amenities. This picturesque resort is just steps away from the town center, on the famed Quinta Avenida (Fifth Avenue), a bustling strip of shops, restaurants, and bars. is a distributor (without any obligation to verify) and not a publisher of these comments and responses. Have nothing but good to say. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. Nice restaurant. Please enter a valid email address. The most helpful contributions are detailed and help others make better decisions. Dear David, Thank you for staying at Hotel Riu Palace Mexico and for taking the time to share your experience. Book Hotel Royal Pedregal on Periferico Sur and enjoy one of the best luxury Mexico City hotels near Perisur for the lowest online rates. Please try again. It was originally one of the large-sized "Old Houses" built by Spanish Conquistador Hernán Cortés after his Triple Alliancedefeat… Only a customer who has booked through and stayed at the property in question can write a review. Yes, it offers wheelchair access and facilities for disabled guests. (score from 128 reviews). I think its a bit over charged, considering you get full so quickly. Please note that we are applying strict anti Covid-19 protocols that our health security experts have developed together with the prestigious company Preverisk which is a global leader in auditing, consulting and training solutions for the tourism industry in the areas of Health and Safety expertise. The food was pretty decent compared to the previous 5 star hotel we were at previously. The room is big and comfortable with nice beds. The staff was really helpfull. Guests loved walking around the neighborhood! We'll allow the contributions to speak for themselves, and we won’t be the judge of reality. The most helpful contributions are detailed and help others make better decisions. Giving our guests wonderful hospitality experiences is one of our highest priorities. Royal Palace accepts these cards and reserves the right to temporarily hold an amount prior to arrival. When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. Free private parking available at the hotel. We love welcoming our Riu Class members and are grateful that you shared your recent experience at the Hotel Riu Palace Mexico. All the good reviews are pre Covid-19. Reservations longer than 30 nights are not possible. Additional sorting options might be available (by type of traveler, by score, etc...). Excellent location – show map, Excellent location – rated 9.2/10! Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. The suites also feature a dining area, living area and spa bath. Nice looking pool area.”, “The bed was great but not the pillows and the wifi was not provided”, “We love this spot. Garcia Morales 306, El Llano, , 83210 Hermosillo, Mexico We went for a week in July. The majority of staff was very nice. If you lack the occupancy and revenue to offer safe and quality service to your guests due to covid-19, close and repair the place. Perfectly located for quick and easy access to the airport. As you might know, your feedback is essential to us and we truly take to heart any issue that may have a negative impact on a guest experience. Our room was very large and comfortable - fully stocked mini-bar. Whether you are planning a Cancun family vacation, a get-together with friends or a romantic Riviera Maya escape, Royal Resorts has the perfect suite or room, for you. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. Restaurant in hotel very good and moderately priced. There are plenty of pools and restaurants on offer, plus a long list of watersports. The Ocean Maya Royale hotel is located on the seafront of Riviera Maya, in the heart of the Mexican Caribbean and close to Playa del Carmen. Are there opportunities to exercise at Hotel Riu Palace Mexico? Blvd. The bedrooms ha… Don't tarnish your reputation, offering bad and unsafe food. We had no concerns about Covid, with the protocols they had in place. When would you like to stay at Royal Palace? We recommend booking an option with free cancellation in case your travel plans change. A charming and cozy 4-star resort located in front of the turquoise waters of Cancun´s Hotel Zone. Unsafe food. Occupation Date: Classic Maya (250–800 CE) Features: Palace buildings, courtyards, sweat baths, Pakal's throne room, reliefs, and painted stucco murals. What are some of the property amenities at Hotel Riu Palace Mexico? Stay south of Mexico City, a short distance from places of interest and attractions, in an atmosphere of sophistication and relaxation. Gave me directions how to get to main bus station and repeated them to taxi driver. The beach was clean and the waiters were very attentive. With our best wishes we remain, Hotel Riu Palace Mexico Online Reputation Manager. If you don’t book a flexible rate, you may not be entitled to a refund. During times of uncertainty, we recommend booking an option with free cancellation. Many travelers enjoy visiting Zona Arqueologica Playa del Carmen (1.2 miles). This lets us know our reviews come from real guests like you. Conveniently located restaurants include Perché No Restaurante Pizzería, Il Piemonte, and Buenerrimo. Spend the day relaxing on the beach or pampering yourself at Park Royal Mazatlán's full-service spa. Built on three different levels, the city follows the contours of the local terrain, and many of the limestone temple structures are built on natural hills. will make efforts to obscure email addresses, phone numbers, websites, social media accounts, and similar details. Nice restaurant. The main façade contained the shield of the monarchy, an eagle with a snake in its claws. For this reason, we always encourage guests who are still at the hotel to contact our Front Desk staff in order to resolve any issues during the stay. Several notes - due to the Covid protocols and capacity limits, don't expect every normal amenity, i.e. Your current currency is U.S. Dollar, Choose your language. Book an all inclusive vacation package with Travel By Bob today & save up to 50%! Avoid using profanity or approximations of profanity with creative spelling – in any language. Response from RIU Hotels and Resorts, Owner at Hotel Riu Palace Mexico, Review collected in partnership with, Response from Riu Hotels and Resorts, Owner at Hotel Riu Palace Mexico. If you booked through us and want to leave a review, please sign in first. If you love art, you’ll be blown away by the epic Diego Rivera murals … and the gorgeous architecture is not too shabby either. Lock in a great price for Royal Palace – rated 9.2 by recent guests! The rooms and suites offer contemporary décor with air conditioning, safety box, heating, flat-screen cable TV and mini-bar. not every restaurant is open every night, and. All content should be genuine and unique to the guest. The 24-hour All Inclusive Hotel Riu Palace Mexico opens all year round, located on the Playa del Carmen beach, on the Playacar residential estate, along with the Hotel Riu Palace Riviera Maya, Riu Playacar, Riu Yucatan and the ClubHotel Riu Tequila. All rights reserved. Dear Franny, Happy birthday! may—at its own discretion—alter, modify, delete, or otherwise change these Guidelines. Get instant confirmation with FREE cancellation at most properties on our site! Does Hotel Riu Palace Mexico offer any business services? Yes, guests often enjoy the ocean view available here. property partners should not post on behalf of guests or offer incentives in exchange for reviews. These guidelines and standards aim to keep the content on relevant and family-friendly, without limiting expression or strong opinions. As you mentioned. The remains of an ancient Aztec palace have been discovered under a stately building in Mexico City. Originally was a large-sized fortress-palace that later was assigned as the Viceregal Palace, that was very internal modified and was housed other royalty after country's Independence. Airport shuttle. Whoops! * After their trip, guests tell us about their stay. Hotel Royal Palace is an excellent choice for travellers visiting Hermosillo, offering a family-friendly environment alongside many helpful amenities designed to enhance your stay. Cancellation and prepayment policies vary according to accommodations type. To see correct prices and occupancy info, add the number and ages of children in your group to your search. Experience the Royal Suites Yucatan by Palladium in beautiful Riviera Maya, Mexico. Perfectly located for quick and easy access to the airport. We'll also provide transparency over the status of submitted content. The room i stayed in looked like new, unlike other hotels that claim they are a luxury hotel but their rooms look like they need a lot of repairs. is a distributor (without any obligation to verify) and not a publisher of these questions and answers. Lock in a great price for your upcoming stay, Find a cancellation policy that works for you, “Hotel Personnel very friendly and helpful. will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. The employees are also helpful and hard working, which makes it harder to leave a negative review. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. Falling apart hotel. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Two stunning towers at Grand Park Royal Cozumel house 348 rooms and each boasts a private balcony, most with excellent views of the Caribbean - not even to mention the cruise ships that call, (up to nine per day), from every corner of the world. As always we completely enjoyed our visit. It is located in the heart of Mysore, an Indian city which is … We truly hope you can resolve any issue with our Front Desk staff during your stay and we look forward to hearing about the rest of your stay. Secure Parking. Stay safe ❤️, Dear Guest, Thank you for taking the time to share your experience via Tripadvisor while staying with us. When it comes to sleeping space, junior suites are the standard here. Your contribution should be yours. Very nice interior pool area with oversized jacuzzi. Our tub had some green slime or whatever but we never used it. I would say that the constant birds going by the buffett and trying to eat the food was a bit alarming for us. Your question will be published on after it's approved and answered. There are more places to choose from in the Playa del Carmen area. This all-inclusive resort for couples, families, and groups rests beside the glistening turquoise waters and powdery white sands of Playa del Carmen, a destination known for its laid back charm. Your cancellation request will be handled by the property, based on your chosen policy and consumer law where applicable. more. The room is big and comfortable with nice beds.”. Restaurant in hotel very good and moderately priced. Restaurant in hotel very good and moderately priced.”, “We love this spot. “Great place beds were very comfortable and the rooms were very clean personnel was very nice”, “Hotel Personnel very friendly and helpful. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Palenque, with over 1,000 different structures, was one of the most densely populated of all Maya cities… Very nice interior pool area with oversized jacuzzi. Avenida Xaman-Ha, Manzana 3, Lote 4 Condominio Playacar, Playa del Carmen 77710 Mexico, Lock in the lowest price from these sites, All linens sanitized in high-temperature wash, Face masks required for guests in public areas, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Paid stay-at-home policy for staff with symptoms, We decided to spend 5 days at this hotel. With our best wishes we remain, Hotel Riu Palace Mexico Online Reputation Manager. Fredericksburg, Virginia. Gave me directions how to get to main bus station and repeated them to taxi driver. The staff was super hospitable!”, “Very nice room for the price. We're sorry, but there was an error submitting your comment. Respect the privacy of others. I would recommend this to everybody! Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit language, violence, or the promotion of illegal activity are not allowed. Perfectly located for quick and easy access to the airport. Choose your currency. Read more. Royal Palace also features steam baths and free airport shuttle. Respect the privacy of others. We appreciate you sharing this wonderful feedback with the world. “Great breakfast buffet!! We enjoyed the food - both the buffets, and the restaurants. Actual travel distances may vary. It's a shame, because the beach is gorgeous and the place is beautiful. Culture/Country: Maya / UNESCO World Heritage Site in Palenque, Chiapas, Mexico. Some of the meat at dinner was rotten. Great breakfast buffet!!