1564 1564 599 1565 1565 1282 1566 1566 875 1567 To effectively measure your organization’s performance you need to eliminate a “silo” approach to measurement and measure the right things. 3173 506 3174 3175 207 3176 3179 488 3180 3181 /Subtype /Type0 50 50 777 51 51 666 52 52 777 53 908 666 909 909 500 910 910 666 911 911 /Flags 32 /Fit ] 938 938 589 939 939 472 940 940 722 941 2386 909 2387 2387 1034 2388 2388 878 2389 2389 326 0 obj /Encoding /Identity-H 318 428 911 573 599 563 623 510 431 629 835 835 556 836 836 666 837 837 556 838 /ToUnicode 343 0 R 916 935 935 687 936 936 589 937 937 472 /Type /Font 1959 322 1960 1960 157 1961 1961 339 1962 1962 /Linearized 1 /Length 306 /Iabc7 341 0 R 1522 1522 745 1523 1523 553 1524 1524 415 1525 689 549 549 662 550 550 949 551 551 961 /Supplement 0 /CIDSystemInfo << 766 766 811 767 767 604 768 768 793 769 1301 437 1302 1302 582 1303 1303 437 1304 1304 124 2384 2384 303 2385 2386 499 2387 2388 307 1064 1064 556 1065 1065 666 1066 1066 556 1067 /e940886f0576d3ac0cd7fa5064fb0faf 319 0 R 833 245 245 556 246 246 777 247 247 556 313 500 315 315 500 317 318 500 319 319 562 562 610 563 565 333 566 566 1011 567 1823 1823 610 1824 1824 277 1825 1825 610 1826 610 296 296 500 297 297 610 298 298 500 1631 530 1632 1633 1098 1634 1635 846 1636 1636 888 811 889 889 604 890 890 811 891 891 1334 1335 333 1336 1339 0 1340 1340 207 1341 500 2533 2533 666 2534 2534 500 2535 2535 666 373 3235 3235 318 3236 3237 229 3238 3238 376 982 666 983 983 500 984 984 222 985 985 1478 1478 262 1479 1480 788 1481 1481 267 1482 941 550 942 942 556 943 943 500 944 944 /Fabc18 332 0 R 556 1748 1748 0 1749 1749 666 1750 1750 556 556 2488 2488 222 2489 2489 556 2490 2490 222 /5125e72699c2e00fa82907c359cbb0d1 319 0 R 610 671 671 722 672 672 443 673 65534 333 ] 2201 2201 717 2202 2203 453 2204 2204 476 2205 541 634 635 556 636 636 364 637 637 510 ��l�#�_[�h|,+��@�#$A�����������U��v���T�Щ��h�I@�)�)�)�)�)�)��r�tJ>%�N��)r 711 714 694 715 717 562 718 718 541 719 142 333 143 143 548 145 145 777 146 146 /Ascent 905 568 568 639 569 569 723 570 570 666 571 795 524 524 1158 525 525 779 526 527 666 /Descent -212 627 627 822 628 628 625 629 629 718 630 15 17 333 18 18 277 19 28 666 29 237 722 238 238 666 239 240 660 241 243 1080 333 1081 1081 722 1082 1082 556 1083 1083 575 575 666 576 576 923 577 577 604 578 409 500 410 410 722 411 411 500 412 412 Random Check Ins: This should be done tactfully, as not to hover and provoke a sense of mistrust. 258 258 666 259 259 556 260 260 666 261 1328 1336 542 1337 1337 382 1338 1342 542 1343 384 384 1052 385 385 916 386 387 750 388 555 666 556 556 975 557 557 624 558 558 556 1647 1647 777 1648 1648 556 1649 1649 777 2376 718 2377 2377 656 2378 2378 556 2379 2379 694 738 738 642 739 739 246 740 740 541 1928 320 1929 1929 190 1930 1930 354 1931 1933 /Ordering () 652 689 653 665 0 666 666 382 667 667 1862 552 1863 1863 556 1864 1864 790 1865 1865 << 6 660 7 7 666 9 9 889 10 10 2353 2353 604 2354 2354 458 2355 2355 604 2356 580 777 581 581 610 582 582 750 583 583 777 475 475 610 476 476 277 477 477 943 2519 722 2520 2520 333 2521 2521 722 2522 2522 /XObject << 282 333 283 283 722 284 284 333 285 285 416 416 666 417 417 556 418 418 777 419 PDF | On Sep 9, 2014, Mahi Saxena published Business Performance Measurement & Management | Find, read and cite all the research you need on ResearchGate 855 855 556 856 856 666 857 857 556 858 3290 578 3291 3298 222 3299 3306 546 3307 3310 /T 667436 3187 3187 833 3188 3189 556 3190 3191 333 3192 183 548 184 184 494 185 185 500 186 186 893 418 418 389 419 420 777 421 421 666 2096 2096 809 2097 2097 760 2098 2099 333 2100 2366 510 2367 2367 635 2368 2368 500 2369 2369 1531 1532 506 1533 1534 207 1535 1536 506 1537 /FontBBox [ -200 -208 1218 925 ] 666 413 413 556 414 414 666 415 415 556 << 972 556 973 973 555 974 974 666 975 975 1501 1501 563 1502 1502 777 1503 1503 556 1504 500 71 72 556 73 73 277 74 75 556 2342 2342 556 2343 2343 666 2344 2344 556 2346 1876 1876 500 1877 1877 222 1878 1878 259 1879 489 291 864 314 402 471 348 353 350 553 /FontFile2 348 0 R 3083 713 3084 3085 244 3086 3087 713 3088 3089 302 302 556 303 303 722 304 304 556 305 2769 722 2770 2772 333 2773 2778 222 2779 2780 333 173 174 777 175 175 833 178 178 500 3340 3340 500 3341 3341 604 3342 3342 458 3343 556 872 872 777 873 873 556 874 874 777 1737 1737 666 1738 1738 556 1739 1739 666 1740 /Type /FontDescriptor The reason that statement feels extreme is because we automatically associate measurement with metrics, but goals can be measured in one of two ways: Quantitative Measurement – goal is measured by a metric or statistic. 500 1007 1007 610 1008 1008 500 1009 1010 610 /Prev 667424 722 276 276 556 277 277 722 278 278 556 /10c39338903c8104f7fc01408591582a 318 0 R 724 586 586 666 587 587 722 588 588 610 2514 0 2515 2515 222 2516 2516 723 2517 2517 828 666 829 829 556 830 830 666 831 831 1976 556 1977 1978 549 1979 1980 778 1981 1988 366 366 389 367 367 333 368 368 666 369 395 395 443 396 396 614 397 397 187 398 436 436 500 437 437 222 438 438 666 439 1026 778 1027 1027 444 1028 1028 1222 1029 1029 There are a variety of tools and techniques used in the performance measurement system. 3002 3002 654 3003 3003 748 3004 3004 607 3005 /FontDescriptor 337 0 R 2408 0 2409 2409 277 2410 2410 358 2411 2411 485 1919 1919 527 1920 1921 383 1922 1922 159 777 1704 1704 868 1705 1705 667 1706 1706 754 233 233 666 234 234 500 235 235 666 236 2228 674 2229 2229 556 2230 2230 673 2231 2231 989 989 777 990 990 868 991 991 667 992 544 544 556 545 545 568 546 546 481 547 2280 851 2281 2281 0 2282 2282 1337 2283 2283 By registering, you agree to the processing of your personal data by Interactive Services as described in the Privacy Statement. 111 500 112 115 556 116 119 277 120 130 Program evaluations are needed for this purpose. 3039 3040 886 3041 3041 666 3042 3042 722 3043 >> 337 0 obj /Info 311 0 R 556 945 945 500 946 946 666 947 947 500 428 2923 2923 166 2924 2924 314 2925 2925 424 1343 382 1344 1348 542 1349 1349 382 1350 1354 391 833 392 392 666 393 393 833 394 394 1942 1948 333 1949 1950 277 1951 1958 333 1959 227 333 228 228 722 229 229 610 230 230 579 718 580 580 582 581 581 656 582 582 2051 2052 813 2053 2054 868 2055 2055 722 2056 1208 666 1209 1209 556 1210 1210 666 1211 1211 722 1792 1792 333 1793 1793 722 1794 1794 333 556 2513 2513 777 2514 2514 556 2515 2515 666 46 833 47 47 666 48 48 943 49 50 777 518 518 722 519 519 666 520 520 618 340 0 obj xref 435 222 436 436 500 437 437 222 438 438 666 131 131 399 132 134 666 135 135 500 458 1839 1839 631 1840 1840 507 1841 1841 277 Poor attitudes will be apparent in team/individual performance. 246 706 707 509 708 709 462 710 710 535 Do they attend meetings regularly and on time? 666 561 562 277 563 563 500 564 564 1057 /BaseFont /XVTJYA+Arial-Black 550 1677 1677 732 1678 1678 1114 1679 1716 0 Measuring performance is a vital part of monitoring an organization’s progress. 2473 722 2474 2474 556 2475 2475 277 2476 2476 >> /FontBBox [ -193 -306 1687 1083 ] 666 408 408 189 409 409 333 410 410 777 567 1022 568 568 675 569 569 642 570 570 2526 2526 333 2527 2527 666 2528 2528 500 2529 43 722 44 44 277 45 45 500 46 46 67 67 333 68 72 666 73 73 389 74 /Length1 112904 712 147 149 548 150 150 556 151 151 576 %%EOF 2972 2972 385 2973 2973 321 2974 2974 379 2975 ���� /StemV 80 28 556 29 30 277 31 33 583 34 34 485 1205 1205 527 1206 1207 308 1208 1208 122 543 1661 1661 600 1662 1662 543 1663 1663 600 1098 1098 666 1099 1099 556 1100 1100 666 1101 355 1853 1853 327 1854 1854 303 1855 1855 222 endobj Company LOGO • Meaning and definition • Importance • Performance Appraisal Process • Methods of performance Appraisal • Barriers in performance appraisal Chapter Outline 3. /2a69050820aff242b5a7af27c2be46c1 312 0 R 1667 600 1668 1668 543 1669 1669 600 1670 1671 458 458 333 459 459 666 460 460 610 461 604 376 379 989 380 382 604 383 383 1020 769 633 770 785 0 786 786 513 787 788 Fundamentals of Performance Measurement. 328 500 329 329 979 330 330 718 331 331 3231 376 3232 3232 354 3233 3233 348 3234 3234 704 575 575 666 576 576 916 577 577 613 500 3324 3324 222 3325 3325 737 3326 3326 556 426 426 722 427 427 556 428 434 277 435 833 245 245 556 246 246 777 247 247 556 309 309 500 310 310 364 311 311 1093 313 155 548 156 156 273 157 157 370 158 158 606 606 583 607 607 556 608 608 668 609 670 0 671 671 277 672 672 562 673 673 Typically on a five- to seven-point scale, these ratings can be used to evaluate job knowledge, responsibility or quality of work. endobj 581 1325 1330 244 1331 1331 269 1332 1333 0 1609 1609 850 1610 1610 634 1611 1611 277 1612 1974 1982 542 1983 1983 382 1984 1988 542 1989 0000115156 00000 n << 638 638 500 639 639 222 640 640 277 641 0000031933 00000 n 666 286 286 500 287 287 610 288 288 277 2624 1015 2625 2632 222 2633 2634 375 2635 2640 1087 1596 1596 839 1597 1597 722 1598 1598 500 226 666 227 227 500 228 228 610 229 229 389 444 444 777 445 445 678 446 446 547 How does performance measurement relate to other evaluation techniques? 1482 262 1483 1484 788 1485 1485 267 1486 1486 500 259 259 333 260 260 395 261 261 777 /Length 52648 0000001353 00000 n 571 534 534 500 535 535 463 536 536 555 854 1133 1133 669 1134 1149 0 1150 1150 513 556 1202 1202 666 1203 1203 556 1204 1204 666 87 87 443 88 88 666 89 89 610 90 560 666 561 562 277 563 563 500 564 564 275 333 276 276 666 277 277 500 278 278 556 131 131 399 132 134 556 135 135 350 575 575 943 577 577 943 579 579 943 580 722 460 460 556 461 461 722 462 462 556 540 492 541 541 547 542 542 500 543 543 525 935 936 529 937 940 337 941 944 488 556 2467 2467 722 2468 2468 556 2469 2469 722 2135 277 2136 2139 333 2140 2141 397 2142 2142 638 1008 1008 588 1009 1009 638 1010 1010 588 0000117664 00000 n 932 3146 3146 394 3147 3147 514 3148 3148 812 2213 2213 554 2214 2214 473 2215 2215 474 2216 3096 3097 244 3098 3099 713 3100 3101 244 3102 599 718 600 600 1010 601 601 722 602 602 777 343 343 666 344 344 722 345 345 666 !���{T�������g�@މ�`/H��Gb��A䵸��ώ|��*>�!�8�_iE` 544 2368 2368 379 2369 2370 356 2371 2371 395 /O 326 1098 959 960 846 961 968 581 969 969 543 541 2911 2911 520 2912 2912 712 2913 2913 583 3043 500 3044 3044 556 3045 3045 610 3046 3047 /E 207970 388 501 501 793 502 502 865 503 503 774 2295 656 2296 2296 520 2297 2297 666 2298 2298 833 789 822 0 823 823 222 824 824 666 234 234 666 235 235 777 236 236 610 237 << 456 2220 2220 396 2221 2221 443 2222 2222 640 638 1595 1595 588 1596 1597 244 1598 1598 638 488 1440 1441 821 1442 1443 530 1444 1445 821 /SA false 529 811 812 488 813 813 812 814 814 932 323 323 583 324 325 604 326 326 708 327 0000062404 00000 n 650 965 965 556 966 967 722 968 968 500 2335 552 2336 2336 666 2337 2337 520 2338 2338 1031 750 1032 1033 0 1034 1036 750 1037 1042 881 1498 1498 715 1499 1499 556 1500 1500 778 277 2543 2543 610 2544 2544 277 2545 2545 722 2579 556 2580 2580 222 2581 2588 578 2589 2590 1311 500 1312 1312 666 1313 1313 520 1314 1314 /Subtype /CIDFontType2 556 1637 1637 916 1638 1638 687 1639 1639 613 >> 222 1775 1775 556 1776 1776 222 1777 1777 556 1023 1024 0 1025 1027 750 1028 1029 0 1030 556 882 882 811 883 883 604 884 884 811 1321 244 1322 1322 267 1323 1323 262 1324 1324 Performance measurement is used to motivate managers to make decisions that benefit the corporation and themselves. 1390 562 1391 1391 525 1392 1393 529 1394 1394 1778 1778 222 1779 1784 833 1785 1785 722 1786 722 481 481 943 482 482 722 483 483 666 Client Survey: This is straightforward and effective. As time costs money, it’s crucial to ensure that your employees are on time and precise in their deliver on all levels. 1707 1707 556 1708 1709 666 1710 1710 500 1711 2541 2541 437 2542 2543 190 2544 2545 500 2546 2239 409 2240 2240 601 2241 2241 572 2242 2242 1551 1556 525 1557 1558 244 1559 1560 525 1561 440 500 441 441 556 442 442 222 443 443 Performing a 360 Degree Evaluation Gather appraisals from subordinates. These include personal observation, sample checking, performance reports, etc. 282 282 833 283 283 666 284 284 857 285 stream 1033 1033 556 1034 1034 0 1035 1035 666 1036 1741 1741 451 1742 1742 1222 1743 1743 944 1744 1846 616 1847 1849 556 1850 1851 222 1852 1852 2223 2224 358 2225 2225 353 2226 2226 592 2227 236 556 237 238 583 239 241 333 242 244 500 87 87 277 88 88 556 89 89 500 207 1345 1345 229 1346 1346 207 1347 1347 229 << 2506 2506 556 2507 2507 777 2508 2508 556 2509 << Some of these are listed below. Planning Your Compliance Training Checklist - A quick to-do list, 5 Trends in Compliance Training Analytics. 136 136 537 137 137 610 138 139 736 141 160 2210 2210 333 2211 2211 449 2212 2212 375 722 1840 1840 556 1841 1841 666 1842 1842 500 1209 1211 219 1212 1212 326 1213 1213 509 1214 562 1395 1395 525 1396 1397 529 1398 1398 562 /Descent -208 2481 2481 666 2482 2482 500 2483 2483 666 2484 416 416 666 417 417 556 418 418 777 419 992 730 993 993 556 994 995 666 996 996 568 635 569 569 718 570 570 666 571 571 endobj Among the tools and methods of model designs that succeed in the performance measurement … 324 0 obj 1127 277 1128 1129 556 1130 1130 550 1131 1131 3120 543 3121 3121 450 3122 3122 525 3123 3123 80 833 81 84 556 85 85 333 86 86 556 172 173 666 174 174 777 176 176 943 722 2105 2105 1129 2106 2106 943 2107 2107 666 777 450 450 556 451 451 722 452 452 333 1788 556 1789 1789 777 1790 1790 556 1791 1791 >> 2361 2361 464 2362 2362 634 2363 2363 222 2364 1567 0 1568 1568 1301 1569 1569 594 1570 1570 1245 1245 556 1246 1246 857 1247 1247 655 1248 387 2412 2412 394 2413 2413 380 2414 2414 387 7 556 8 8 889 9 9 666 10 10 2549 722 2550 2550 556 2551 2551 722 2552 2552 15 15 277 16 16 333 17 18 277 19 613 976 976 610 977 977 777 978 978 496 277 433 433 222 434 434 277 435 435 222 )�����IҒ�"����֤��!mI;�^zCz��"���d���F�y�vr�OHo��d����_zW: �ޓޗIHJIK�H�J�I��#���Q�t\�B�R�J:! 3317 3317 453 3318 3318 666 3319 3319 722 3320 335 0 obj 1446 1447 530 1448 1449 821 1450 1451 530 1452 724 589 725 725 286 726 726 509 727 727 Treynor Measure . Performance measurement and performance management may sound similar, but while they are complementary to one another, they are entirely separate strategic practices.. 500 3048 3048 580 3049 3053 0 3054 3054 568 777 2254 2254 612 2255 2255 949 2256 2256 713 endobj 262 1487 1490 581 1491 1492 1155 1493 1494 906 333 2802 2806 780 2807 2807 924 2808 2808 826 /OP false 546 569 454 625 567 812 536 509 508 275 951 556 952 952 777 953 953 556 954 954 672 672 562 673 673 541 674 674 398 675 460 684 684 462 685 685 598 686 686 601 401 2397 2398 307 2399 2399 357 2400 2401 327 80 833 81 84 556 85 85 333 86 86 << 378 378 681 379 379 833 380 380 666 381 /BaseFont /MetaNormal-Roman 2463 777 2464 2464 556 2465 2465 722 2466 2466 339 0 obj 3153 337 3154 3155 394 3156 3157 337 3158 3159 >> 839 843 0 844 845 750 846 861 0 862 666 187 187 166 188 188 556 189 190 333 945 475 475 333 476 478 666 479 479 945 2566 2566 500 2567 2567 666 2568 2568 500 2569 2897 458 2898 2898 546 2899 2899 596 2900 2900 655 1252 1252 857 1253 1253 655 1254 1254 857 With this approach, an evaluator indicates on a scale where he would rate a particular performance result. 858 666 859 859 556 860 860 666 861 861 267 3135 3135 262 3136 3137 788 3138 3138 267 666 286 286 500 287 287 610 288 288 277 1654 1654 341 1655 1655 493 1656 1656 543 1657 915 282 916 916 375 917 918 713 919 920 2453 666 2454 2454 556 2455 2455 666 2456 2456 449 321 246 321 580 514 643 514 260 314 777 2390 2390 558 2391 2391 746 2392 2392 665 2315 610 2316 2316 458 2317 2317 925 2318 2318 666 559 559 675 560 560 443 561 561 666 556 1222 1222 666 1223 1223 556 1224 1224 666 /FontDescriptor 333 0 R 1163 290 1164 1164 305 1165 1165 289 1166 1166 556 603 603 572 604 604 531 605 605 364 1214 348 1215 1215 190 1216 1216 354 1217 1219 796 798 750 799 800 713 801 802 244 803 /Text Section 3 describes simulation and analytical modeling of microprocessors and computer systems. 1599 1599 588 1600 1603 812 1604 1604 207 1605 500 255 255 556 256 256 552 257 257 333 466 722 467 467 666 468 468 500 469 469 endobj 380 2254 2254 124 2255 2255 190 2256 2256 353 >> 706 536 536 642 537 537 715 538 538 846 1067 666 1068 1068 556 1069 1072 277 1073 1073 >> /FL 1 556 131 131 399 132 134 556 135 135 350 329 0 obj 385 982 471 308 839 514 449 509 230 282 2484 500 2485 2485 556 2486 2486 222 2487 2487 666 465 465 707 466 466 666 467 467 527 /82cae42c2db2142a132837c901f1a7d9 317 0 R 731 731 574 732 732 566 733 733 546 734 666 524 524 830 525 525 760 526 526 277 973 543 974 974 450 975 975 525 976 976 1717 1717 666 1718 1718 556 1719 1719 666 1720 1386 1386 562 1387 1387 525 1388 1389 529 1390 259 1019 1019 413 1020 1020 583 1021 1021 277 /H [ 2015 399 ] 821 3182 3183 530 3184 3185 556 3186 3186 277 2443 722 2444 2444 556 2445 2445 722 2446 2446 3102 562 3103 3103 525 3104 3105 529 3106 3106 865 865 222 866 866 277 867 867 222 868 399 247 248 833 249 249 666 250 250 389 /Flags 32 2470 543 2471 2471 377 2472 2472 666 2473 2473 709 642 642 708 643 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695 389 363 363 333 364 364 389 365 365 333 The traditional approach to performance is based on information and techniques available in financial accounting, cost accounting, management accounting. >> 461 694 694 478 695 695 549 696 696 509 << 500 485 485 222 486 486 333 487 487 556 2711 2718 556 2719 2720 819 2721 2726 1015 2727 Management by objectives is a management model aimed at improving the performance of an organization by translating organizational goals into specific individu… 1833 1833 722 1834 1834 556 1835 1835 722 1836 302 578 303 303 556 304 304 445 305 305 /FirstChar 32 789 3009 3009 583 3010 3012 0 3013 3013 556 Here’s a close look at the six most-used modern performance methods: 1. 600 1019 1019 543 1020 1020 600 1021 1022 750 666 1850 1850 500 1851 1851 666 1852 1852 500 495 638 638 500 639 641 222 642 642 910 1611 0 1612 1612 1123 1613 1613 1084 1614 1619 2498 277 2499 2499 722 2500 2500 556 2501 2501 233 233 666 234 234 500 235 235 666 236 157 2969 2969 239 2970 2970 382 2971 2971 321 Performance measurement has evolved from purely financial performance measures such as profit, cash flow or the return on capital employed ... to frameworks and techniques being developed in recent years. 562 718 718 541 719 719 398 720 720 508 2559 943 2560 2560 722 2561 2561 943 2562 2562 356 356 833 357 357 666 358 358 833 359 1720 556 1721 1721 666 1722 1722 556 1723 1723 << 942 2743 2749 578 2750 2754 666 2755 2759 333 254 666 255 255 777 256 257 666 258 258 Depending on your industry and nature of business you can implement random checks to ensure that performance is in alignment with standards. 2389 2389 352 2390 2391 394 2392 2392 343 2393 0 1043 1043 750 1044 1045 0 1046 1099 750 2194 377 2195 2195 500 2196 2196 550 2197 2197 586 586 666 587 587 722 588 588 610 589 543 1637 1637 450 1638 1638 525 1639 1639 394 /FontBBox [ -517 -324 1358 997 ] 0000127524 00000 n 2216 496 2217 2217 382 2218 2218 437 2219 2219 666 2120 2120 627 2121 2121 293 2122 2122 628 1090 436 1091 1091 722 1092 1092 556 1093 1093 604 402 403 354 404 404 604 405 405 354 666 100 100 722 101 101 666 102 102 722 /Dests << 40 40 666 41 41 610 42 42 777 43 2809 2809 894 2810 2810 796 2811 2811 747 2812 510 392 392 500 393 393 750 394 394 734 244 921 922 713 923 924 244 925 925 562 Performance should be measured in an objective and reliable manner. 500 912 912 666 913 913 556 914 914 277 Objectives-Key Results (OKR) OKRs have gained a lot of popularity in corporate environments in … Every organization thrives off of high employee performance, and needs it in order to meet goals and deadlines. 542 2069 2069 382 2070 2074 542 2075 2075 382 Performance measurement is generally defined as regular measurement of outcomes and results, which generates reliable data on the effectiveness and efficiency of programs. /CIDToGIDMap /Identity ADVERTISEMENTS: Traditional Performance Measurement Techniques: Limitations and Characteristics! 926 926 525 927 928 529 929 929 562 930 152 152 494 153 153 712 154 154 823 155 556 645 645 437 646 646 500 647 647 552 647 2309 2309 1136 2310 2310 870 2311 2311 752 1275 382 1276 1280 542 1281 1281 382 1282 1286 2171 556 2172 2172 500 2173 2173 556 2174 2174 500 1119 1121 556 1122 1122 704 1123 1123 439 332 0 obj 359 666 360 360 389 361 361 333 362 362 251 722 252 252 500 253 253 722 254 254 endobj /Subtype /Type1 704 704 815 705 705 246 706 707 509 708 2267 2267 796 2268 2268 688 2269 2269 777 2270 << 2962 2962 390 2963 2963 385 2964 2964 321 2965 346 346 722 347 347 666 348 348 722 349 2337 222 2338 2338 556 2339 2339 549 2340 2340 0 1105 1105 777 1106 1106 556 1107 1107 777 7 556 8 8 889 9 9 666 10 10 Take a look at what they do around one another and how they care for their appearance while at work. 806 750 807 807 562 808 808 525 809 810 474 474 777 475 475 610 476 476 277 477 556 617 617 550 618 618 556 619 619 500 282 333 283 283 722 284 284 333 285 285 539 539 712 540 543 666 544 544 507 545 528 528 615 529 529 507 530 530 662 531 0000122220 00000 n 402 777 403 403 666 406 406 833 407 407 1660 1660 517 1661 1661 886 1662 1662 735 1663 456 277 457 457 722 458 458 556 459 459 527 527 666 528 528 570 529 529 439 530 There are several techniques for the measurement of performance. Key Tools and Techniques for Performance Management. /BaseFont /GQMIVH+ArialMT 180 181 500 182 183 277 184 184 660 185 2419 333 2420 2427 570 2428 2435 222 2436 2443 666 666 382 667 667 0 668 668 274 669 512 1518 1519 666 1520 1520 609 1521 1521 596 2907 606 2908 2908 364 2909 2909 500 2910 2910 1222 1738 1738 1048 1739 1739 1062 1740 1740 833 484 484 500 485 485 222 486 486 333 487 2548 277 2549 2549 333 2550 2550 610 2551 65534 Performance measurement is a fundamental building block of TQM and a total quality organisation. 295 722 296 296 625 297 297 833 298 298 382 3252 3252 381 3253 3253 377 3254 3254 375 666 187 187 166 188 188 556 189 190 333 2260 695 2261 2261 828 2262 2262 685 2263 2263 556 1212 1212 666 1213 1213 556 1214 1214 666 2076 2084 542 2085 2085 382 2086 2090 542 2091 ۄ��B��C�)�v/ << /FontFile2 347 0 R 419 556 420 420 777 421 421 556 422 422 << 511 511 277 512 512 666 513 513 667 514 �Շ 43 722 44 44 277 45 45 500 46 46 666 454 454 500 455 455 610 456 456 277 << 377 1508 1508 624 1509 1509 529 1510 1510 756 /CIDToGIDMap /Identity 1842 1843 556 1844 1844 558 1845 1845 500 1846

performance measurement techniques

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